Metro Inns Newcastle

Staff:		Clean:		Value for money:
Services:		Comfort:

no i did not it was so bad we had to leave in the early hours of the morning a written complaint is on its way!

discusting behaviour by other guests nothing was done about it

Staff:		Clean:		Value for money:
Services:		Comfort:

Newcastle was a nice city to visit but this was the first and last time we will use Metro inns.

The computer system that controls the doors to the rooms was down all day so we had to be let in by staff each time. The general appearance of the hotel was scruffy. We were expecting similar facilities to Travellodges which we use alot and are the same sort of cost but Metro inns are nowhere near the same standard.

Staff:		Clean:		Value for money:
Services:		Comfort:

Computers were down at hotel so they had no record of our booking. Staff were not very helpful & seemed very in experienced. Basic facilities to say the least, didn't realise Formule 1 had just been renamed!

Staff:		Clean:		Value for money:
Services:		Comfort:

close enough to public transport and shops. friendly helpful and approachable staff

dirty walls, floors, toilets. very noisy till very late.

Staff:		Clean:		Value for money:
Services:		Comfort:

Rooom was not nice, went to toilet and the floor was soaking. Didn't want to spend the night there was actually contemplating driving home.

Staff:		Clean:		Value for money:
Services:		Comfort:

It is convenient and the price is right

Our room wasn't as clean as it should have been and the hotel looks and feels run donw.

Staff:		Clean:		Value for money:
Services:		Comfort:

This hotel is the most disgusting place I have stayed at. It should be closed for hygiene reasons alone. Our room had stains on the carpet everywhere and it hadn't been vacuumed properly. The toilets are a communal type and were situated in the corridor as were the shower rooms. Both were dirty and were not kept very clean. A fight broke out at 2am between other guests in our corridor...AVOID!

Staff:		Clean:		Value for money:
Services:		Comfort:

Only stayed 1 night and the staff allowed us to come back late to the hotel as we were visiting family.

The hotel smelt quite badly of sewers/showers. The toilet cubicles were along the corridor and although clean were very small. I am not a small person so found this very off putting.

Staff:		Clean:		Value for money:
Services:		Comfort:

It was dreadful in every way--and a rip-off!

Staff:		Clean:		Value for money:
Services:		Comfort:

Leaving in the morning.

Pretty much everything. Will not go there again.

Staff:		Clean:		Value for money:
Services:		Comfort:

Just off the motorway and easy to find. Free internet use.

Rock hard beds, no air con, shared toilet and shower facilities.

Staff:		Clean:		Value for money:
Services:		Comfort:

price

noise from other guests, wet toilet floors